UNFAIR
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Help · Troubleshooting

Troubleshooting

Last updatedApr 21, 2026

Most Unfair issues reduce to one of four causes: missing permission, stale sync, invalid plan state, or subscription mismatch.

Lower App Preferences section showing Notifications, Releases, Credits, and Feedback
Many troubleshooting paths send you back to App Preferences, especially for notifications, release notes, feedback, and onboarding reset.

Doses not appearing in Journal

  1. Confirm the dose entry was saved
  2. Reopen Journal and wait for refresh
  3. Check HealthKit permission status
  4. Verify timestamp and unit were valid

Local journal storage should still show manual entries even when HealthKit writes fail.

Reminders not firing

Reminders require notification authorization, Smart Reminders enabled, and an active stack.

If one prerequisite is missing, pending reminders are removed.

Recommendation output looks off

Check goal, stimulant sensitivity, contraindication, and current supplement inputs in App Preferences.

Old profile values can keep recommendations anchored to outdated assumptions.

Pro features still locked

Confirm you are signed into the correct Apple ID, then use `Restore Purchases`.

If state still looks wrong, capture screenshots of the paywall state and contact support.